Keith Greer
Articles
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Self Service Data Access (SSDA)
What is SSDA? Powered by the Knock Data Cloud (KDC), SSDA creates easy access to business critical data, allowing PMCs to create their own advanced analytics solution or connect their preferred Bu...
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Multiple Yardi Property ID Integration
Knock can now integrate one Knock community to multiple Yardi property IDs! Here's how it works if your one Knock community is hooked up to multiple Yardi property IDs: Availability Knock will pu...
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Voice App 2.0 (Inbound and Outbound Browser Calls)
This article will document how inbound and outbound calls will be made in Knock Voice App 2.0! Knock’s Voice App 2.0 builds upon the current browser calling functionality in several ways: Agents...
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Voice App 2.0 (Call Transferring)
This article documents how calls can now be transferred between agents. Previously, if a caller rang the centralized leasing team and an agent did not pick up after 30 seconds, the caller was route...
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Twilio Registration FAQ
Twilio provides Knock with programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web ser...
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Occupancy Report Guide
The Occupancy report was developed to help customers understand the percentage of total units that are occupied, vacant, or have the possibility of becoming vacant. In addition to overall number...
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Knock Tours: Results of Tour
We understand that leasing agents wrap up many tours throughout a day and often times make mental notes about how a tour ended. The result of a tour can be recognizing a lost prospect or could be f...
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Centralized Leasing Binder
What is the Centralized Leasing Binder? Agents, especially centralized agents, may have to answer common and uncommon questions when speaking with prospects about properties. Some agents may not be...
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AMSI <> Knock Setup
Hooking up Knock to AMSI is super quick and easy! Our on-boarding team just needs to gather a few pieces of information from your AMSI account and for you to adjust a few settings and then we wi...
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Knock Data Cloud
We are excited to announce the launch of the Knock Data Cloud - a revolutionary capability to leverage your Knock data in your business intelligence system! With the Knock Data Cloud, you will be a...