Keith Greer
Articles
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Voice App 2.0 (Call Transferring)
This article documents how calls can now be transferred between agents. Previously, if a caller rang the centralized leasing team and an agent did not pick up after 30 seconds, the caller was route...
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Twilio Registration FAQ
Twilio provides Knock with programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web ser...
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Occupancy Report Guide
The Occupancy report was developed to help customers understand the percentage of total units that are occupied, vacant, or have the possibility of becoming vacant. In addition to overall number...
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Knock Tours: Results of Tour
We understand that leasing agents wrap up many tours throughout a day and often times make mental notes about how a tour ended. The result of a tour can be recognizing a lost prospect or could be f...
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Centralized Leasing Binder
What is the Centralized Leasing Binder? Agents, especially centralized agents, may have to answer common and uncommon questions when speaking with prospects about properties. Some agents may not be...
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AMSI <> Knock Setup
Hooking up Knock to AMSI is super quick and easy! Our on-boarding team just needs to gather a few pieces of information from your AMSI account and for you to adjust a few settings and then we wi...
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Self Service Data Access (SSDA)
What is SSDA? Powered by the Knock Data Cloud (KDC), SSDA creates easy access to business critical data, allowing PMCs to create their own advanced analytics solution or connect their preferred Bu...
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Knock Data Cloud
We are excited to announce the launch of the Knock Data Cloud - a revolutionary capability to leverage your Knock data in your business intelligence system! With the Knock Data Cloud, you will be a...
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Craigslist Tool Deprecation and Partnership with Rooof
After the deprecation of the Craigslist Chrome extension in Q4 of 2022, we announced a strategic partnership and patent license with Rooof, the leading provider of software and services for multifa...
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Setting Up Your RealPage Floor Plans For Knock (OneSite Classic)
In order to enable Knock to pull in all of your availability from your RealPage account, you need to ensure that all of your Marketing Floor Plans are setup. Here is a step-by-step guide on how ...