Avatar

Eva Rivero

  • Total activity 6
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 2

Articles

Recent activity by Eva Rivero
Sort by recent activity Recent activity Votes

  • Build and Send Custom Reports

    1. Analytics
    2. Insights and Automated Reports

    Knock Analytics is a vast wealth of knowledge! With our save and send feature now located on each report, you can build out a report with the exact filters you want and save it to access later. Ad...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Response Time Report

    1. Analytics
    2. Glossary

    Knock's Response Time report is a great way to better understand the speed at which your properties respond to prospects when they are created. It includes details around how quickly as well as if...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Call Intelligence Reporting

    1. Analytics
    2. Insights and Automated Reports

    Call Transcripts Details Page - Annotations  - How can I ensure that my customer service agents are meeting the specific needs of my customers during calls if I am unable to provide input into the ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • A deeper look at Knock’s Insights & Analytics enhancements

    1. Analytics
    2. Help Guides

      We are excited to announce the launch of our new and improved Insights & Analytics dashboard; the reports you know and love, now with improved data and enhanced visualizations. While there are so...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote