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Ana-Alicia Scott

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Activity overview

Latest activity by Ana-Alicia Scott
  • Ana-Alicia Scott created an article,

    Outbound Calling through VoiceApp

      This article documents how outbound browser calls will be made in Knock Voice App 2.0. Knock’s Voice App 2.0 builds upon the current browser calling functionality in several ways: Agents can ma...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    AI Email

    In this article, we will delve into the functionalities of AI Email. We'll explore how artificial intelligence enhances email communication and provides various benefits. From automated responses t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    iOS Tours and Unified Quotes Integration

      iOS Tours now allows the generation of custom quotes for prospects interested in specific units. After completing the tour, prospects can express their interest in moving forward, and the Tours a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    Unified Login for Knock CRM and Tours Apps

      The Knock CRM and Tours apps will now allow users to login in using RealPage Unified login. Sites which are migrated to the Unified Platform will now be supported when users with the Manger Role ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    Admin Company Templates

    The new company templates now gives you the ability to mass apply templates for all properties  across a portfolio.   You are able to check the box to select which properties you would like to have...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    Centralized Profile

    Centralized Profile has limited availability.   You can reach out to your Customer Success Manager to add this feature.    Centralized profile will allow centralized leasing agent to view and manag...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    Admin Quick Replies

      Need to add multiple quick replies to different properties? You can now add Quick Replies to all the properties under Admin>Quick Replies.      You can click Create New Quick Reply to add the Re...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    Before and After Using Knock and Unified Platform

      This article will show you the before and after of using Knock and Unified Platform.   How to sign in? Before To sign into Knock you would be able to login into Knockcrm.com.  After If you use a ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    Unified Platform: Frequently Asked Questions

      Have questions about Unified Platform? Listed below are some of the frequently asked questions and answers to those common questions!    How do you turn on Unified Login with Knock? Reach out to...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Ana-Alicia Scott created an article,

    Admin Scheduling Before and After

      The Scheduling page is being reworked to handle batch settings changes. These changes will allow users to update settings at a single, multiple, or all of their properties scheduling settings at ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes