Site Teams

Knock CRM

• Admin Quick Replies
• Centralized Leasing Agent Workspace Guestcard V1
• Centralized Leasing Binder
• WinBack Campaign
• ID Scan Errors
• Knocking it out! Knock Dashboard Update
• See all 18 articles

Tours/Appointments/Walk Ins

• Self Scheduling Tool
• Documenting Tours and Troubleshooting Appointments
• How to change your Tour time
• Adding Appointments & Walk-ins
• Transfer An Appointment To A Teammate
• Pre-screening Criteria
• See all 7 articles

Knock User Accounts

• New Analytics User Role
• Welcome to Knock!
• Centralized Leasing Team
• Shared Knock Dashboard & Multiple Integration Set Up
• New to Knock Start Guide
• How to update my temporary password
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Units/Floorplans

• Updating A Unit's Availability Status
• Units Tab

Calendar

• Block Off Busy Times
• Knock Calendar

Knock Mobile

• Troubleshooting your Knock iOS App
• Knock Tours FAQ: Quotes and Quoting
• Knock Tours FAQ: Getting Started & Tours Walkthrough
• Knock Tours FAQ: ID Verification
• Knock Tours Implementation Checklist
• Knock Tours
• See all 9 articles

Account Settings

• Enhanced Engagement Score
• Picture Size Requirements
• Change Floorplan Listing Cover Photo
• Edit Community And Floorplans
• My Notifications Won't Save
• Knock Desktop Notifications On Google Chrome
• See all 7 articles

Help Guides

• Leasing Binder Enhancements
• Leasing Binder Enhancements-11/15/23
• Demandx Leasing
• A Leasing Guide: RealPage Contact Center, Knock and AI Chat
• Knock Quick Replies
• Using Knock to Drive Visits and Applications