Site Teams

Knock CRM

• Centralized Leasing Agent Workspace Guestcard V1
• Centralized Leasing Binder
• WinBack Campaign
• ID Scan Errors
• Knocking it out! Knock Dashboard Update
• Remarking Unread Messages
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Tours/Appointments/Walk Ins

• Self Scheduling Tool
• Documenting Tours and Troubleshooting Appointments
• Make A Tour Appointment
• Adding Appointments & Walk-ins
• Transfer An Appointment To A Teammate
• Pre-screening Criteria
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Knock User Accounts

• Centralized Leasing Team
• Welcome to Knock!
• Shared Knock Dashboard & Multiple Integration Set Up
• New to Knock Start Guide
• Knock University (Sign Up and Walkthrough)
• How to update my temporary password
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Units/Floorplans

• Updating A Unit's Availability Status
• Units Tab

Calendar

• Block Off Busy Times
• Knock Calendar

Knock Mobile

• Troubleshooting your Knock iOS App
• Knock Tours FAQ: Quotes and Quoting
• Knock Tours FAQ: Getting Started & Tours Walkthrough
• Knock Tours FAQ: ID Verification
• Knock Tours Implementation Checklist
• Knock Tours
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Account Settings

• Engagement With Prospects
• Picture Size Requirements
• Change Floorplan Listing Cover Photo
• Edit Community And Floorplans
• My Notifications Won't Save
• Knock Desktop Notifications On Google Chrome
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Help Guides

• Knock Quick Replies
• Using Knock to Drive Visits and Applications