Deleting A User Account

Knock allows you to manage your team list for each property with the click of a button! Removing an old leasing agent is as easy as a few simple steps.

To Delete a User Account

1. Starting with accessing the Admin Dashboard, click through to the Users tab.

2. From your user list, identify the team member you wish to delete from the Knock system.

3. On the far right side of the Users panel, you will find a red delete button that will prompt you to remove their access.

Note: Before the removal is complete, you can decide who their leads will be reassigned to. The default will be the main Property Account, but you are able to choose any active team member from that drop down link.

4. Finally, it will request confirmation that you would like this removal to take place.

This is to ensure that no Users are accidentally removed from the system. Once this action has taken place you will not be able to recover that login.

And with that, you are done! The user will be removed in the next few minutes and no longer included in your team list or Property Dashboard!

As always, you can reach out to our wonderful support team for questions or any requests regarding your account at [e-mail]