Need to transfer an appointment to a teammate? Transferring a Knock appointment to a teammate is just two clicks!
On your Knock calendar, you will see your upcoming appointments on the left-hand side. Find the appointment you wish to transfer, and click the transfer arrow:
Then you will be prompted with a dropdown of your teammates. Select the teammate and you're done!
You can also find this transfer button on your Knock calendar if you click on the appointment on your calendar.
Also if you are messaging with a renter or have the renter guest card open on Knock, just click on the Owner tab at the top, and then select the owner to transfer the lead and tour to. Then choose Prospect Only or Prospect Owner + Tour(s) and confirm: