For a walkthrough of the Appointments Report watch this Video Overview.
For in-depth metric definitions go here.
Overview
Knock's Appointments report is a great way to better understand the outcomes of the appointments made in Knock for your properties. The report is divided into two tabs: Past and Scheduled. The 'Past' tab will show appointments that were scheduled to be completed during the date range selected. The 'Scheduled' tab will reflect upcoming appointments. Since this report captures outcomes related to appointments it does not include walk-in visits.
Filters
Tab | Description |
This is a tab of the report that will show the total number of booked appointments (by type: self-scheduled or agent-scheduled) and the result of that appointment over the time range selected in the Past Date Range filter. |
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This is a tab of the report that will show the total number of appointments scheduled over the time range selected in the Future Date Range filter. |
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