Picture Size Requirements

Knock offers multiple places where you can customize your account with pictures and community photos.  Use these formatting and size requirements to ensure they look the best for the prospect!


Logos and profile/signature pictures

These pictures need to be at 50x50 pixels to be best viewed by our prospects.  It ensures the picture is clear but not too big as to take up the whole bottom of the email! 😆

This can be edited by navigating to the top right corner within Knock (where the small circle is located) and then going to the Account tab.  


Property Images

You can add floorplan specific pictures or general community ones.  Pictures here cannot be more than 20 MB.

The floorplan pictures can be edited by going to the Leasing Binder Tab on the bottom left and then clicking on 'Edit Floorplan'. Scroll down and add/edit photos at your leisure.

General community photos can be edited by navigating to 'Leasing Binder' on the bottom left sidebar and clicking on 'Edit Community'. Scroll down and add/edit photos at your leisure.


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