Before and After Using Knock and Unified Platform

This article will show you the before and after of using Knock and Unified Platform.

How to sign in?

Before

To sign into Knock you would be able to login into Knockcrm.com. 

After

If you use a third-party provider to authenticate your user account, log into that system to access RealPage Unified Platform or use the following steps:

1. Go to https://www.realpage.com/home.
2. Type your username. This is typically your primary email address.
3. To save your username to the login page, click Remember Me.
4. Click Next. The authentication that displays depends on your account’s configuration.
5. If prompted, type your password. If you don’t know your password, click Forgot Password and answer your security questions to reset it.
6. Click Login. The Unified Platform Home page opens.

If your company uses multi-factor authentication, follow those steps to authenticate from your phone.

 How to access the Knock CRM? 

 

Before

Sign in to your Knock Dashboard to access the CRM. 

 

After

Sign in to www.realpage.com/home and click on the Knock Tile. 

 

How to reset your Password?

 

Before

Go to the Knock Login page and head to the link underneath the 'Sign in' button, and click Forgot password

 

After

1. Go to https://www.realpage.com/home
2. Log into the Unified Platform
3. In the upper right corner, click on your name

4. Click Manage Profile

 

If you are unable to change your Password or if the security tab is missing, please reach out to your Unified platform System administrator to have your password reset.

 

Note* Your password could be through your Single Sign-on provider such as Microsoft, Google, Okta, etc.  IF you are using a third-party identity provider, follow the steps in that application to change your password or contact your company’s System administrator.