April 2023

We've been working hard to bring you the best marketing technology and analytics insights in multifamily and are excited to share what's new from Knock within your April 2023 release that will be available on Thursday, April 27th.

Win Back Automation: Win back lost prospects with ease. Efficiently re-engage lost prospects at a later time in their lease, and win them back with automated and targeted messaging, incentives and campaigns. Learn more.

Call Intelligence and Call Transcripts enhancements: More automated insights are being added to these two features that enable leaders to coach leasing teams on best practices to improve performance, and convert more phone calls to visits. Learn more.

  • Drill down links allow you to dig deeper into the details of each agent, call and property for better coaching insights.
  • Annotations enable managers to see what topics and information are gathered in a call without having to listen to it, and bring transparency and accountability in conversations about performance.

Tour-to-Conversion Ratio: You can now view and compare visit to lease percentages between Knock Tours and non-Knock Tours visits with our latest enhancement to Tours reporting. Learn more.

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